BBB Business Review

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BBB Accredited Business since

Vaughan Heating and Air Conditioning

Phone: (856) 627-0303 Fax: (856) 627-1973 View Additional Phone Numbers 212 Barrett Ave, Magnolia, NJ 08049 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Vaughan provides home heating and cooling services including: installation, oil to gas conversions, system maintenance, repair, emergency service, home energy assessments, indoor air quality and heating oil delivery.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Vaughan Heating and Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Vaughan Heating and Air Conditioning include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Vaughan Heating and Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 21, 1970 Business started: 01/01/1937 in NJ Business incorporated 10/01/2011 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Division of Consumer Affairs
124 Halsey Street, 7th Floor, PO Box 45027, Newark NJ 07102
Phone Number: 973-504-6200
The number is 13VH01727600.

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors
PO Box 47031, Newark NJ 07101
Phone Number: 973-504-6250
The number is 19HC00584200.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Vaughan, Vice President
Contact Information
Principal: Ms. Jessica L Vaughan, Office Manager/Marketing Coordinator
Principal: Mr. Robert Vaughan, Vice President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Hydronic Heating Heating & Air Conditioning - Filters Heat Exchangers Air Quality Service Oils - Fuel Water Heaters - Dealers Water Heater - Tankless Energy Audits Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Systems Air Sealing Heating Equipment & Systems Cleaning & Repair Humidifying Apparatus Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Contractor - Home Performance Heat Pumps Heating Contractors Contractor - Insulation Water Heaters - Repairing

Products & Services

Vaughan Heating and Air Conditioning sells the following brand(s): Bosch, Buderus, Honeywell, Mitsubishi, Navien, Rheem, Trane

Vaughan Heating and Air Conditioning offers the following product(s): Air Conditioning Condensors, Air Handlers, Air Sealing, Combination Boilers, Complete Heating and Air Conditioning Systems, Ductless Mini Split Systems, Electronic Air Cleaners, Gas/Oil Boilers, Gas/Oil Furnaces, Heat Pumps, High Efficiency Equipment, Home Energy Audits, Home Performance with Energy Star, Humidifiers, Insulation, Tankless Water Heaters, Thermostats, VaughanCare Comfort Plans, Water Heaters

Method(s) of Payment
They accept all major credit cards, checks/debit card and cash. Financing is available.
Service Area
Serving Camden, Burlington and Gloucester Counties
Alternate Business Names
Vaughan Oil Co. Inc.
Additional Information

Vaughan provides home heating and cooling services, including installation, maintenance and repair of heating and air conditioning systems.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.