BBB Business Review

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This business is not BBB accredited.

Rob Klaar Plumbing/HVAC

Phone: (201) 538-4786 12 Sleepy Hollow Rd, Denville, NJ 07834

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Repair and sales of all heating & cooling equipment as well as water heaters and all related plumbing work.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rob Klaar Plumbing/HVAC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rob Klaar Plumbing/HVAC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 08, 2013 Business started: 03/20/2009 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Board of Examiners of Master Plumbers
PO Box 45008, Newark NJ 07101
Phone Number: (973) 504-6420
The number is 36BI01162500.

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors
PO Box 47031, Newark NJ 07101
Phone Number: 973-504-6250
The number is 19HC00138400.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rob Klaar, Owner
Contact Information
Principal: Mr. Rob Klaar, Owner
Business Category

Heating & Air Conditioning Plumbers

Products & Services

Rob Klaar Plumbing/HVAC sells the following brand(s): Rinnai, Weil McLain, Buderus, Burnham ,Crown, Slant Fin, Utica,Grundfos,AO Smith,Armstrong, Coleman, Fujitsu, Honeywell, Peerless,Spacepak, Unico,Beckett,In-Sink-Erator,Kohler,Bosch,Navien

Rob Klaar Plumbing/HVAC offers the following product(s): Natural gas ,oil, and propane Water boilers,Steam boilers, Ductless A/C, conventional A/C,High velocity A/C, Warm air furnaces, Air treatment products,Kitchen and bath plumbing fixtures,garbage disposers, Tankless water heaters.

Method(s) of Payment
Cash, certified check,money orders,personal check.
Refund and Exchange Policy
Guarantee work for one year as far as craftsmanship, However will help customers with manufacturer warranties and repairs, but DO NOT COVER material defects or warranty labor.
Alternate Business Names
Robert Klaar Plumbing/HVAC LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.