BBB Business Review

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This Business is not BBB accredited

RC Heating & Air Conditioning Inc.

Phone: (856) 751-1475 Fax: (856) 229-7775 View Additional Phone Numbers 1001 Lower Landing Rd Ste 209, Blackwood, NJ 08012 http://www.rchvac.com


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Description

This company offers full service heating and air conditioning sales installation and service. RC Heating & Air Conditioning Inc. also offers full home energy audits and improvements., whole house generators, water heating and pool and spa heaters.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for RC Heating & Air Conditioning Inc. include:

  • 2 complaint(s) filed against business that were not resolved
  • Advertising issues found by BBB

Factors that raised the rating for RC Heating & Air Conditioning Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 6
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on RC Heating & Air Conditioning Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 23, 2010 Business started: 01/01/1984 in NJ Business incorporated: 01/01/2003 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Division of Consumer Affairs
124 Halsey Street, 7th Floor, PO Box 45027, Newark NJ 07102
https://newjersey.mylicense.com/verification/
Phone Number: 973-504-6200
The number is 13VH03649100.

Type of Entity

Corporation

Business Management
Mr. Richard Crivaro, President Mr. Kristofer S Crivaro, Vice President
Contact Information
Customer Contact: Mr. Kristofer S Crivaro, Vice President
Principal: Mr. Richard Crivaro, President
Business Category

Heating & Air Conditioning Geothermal Heating & Cooling Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Hydronic Heating Heating & Air Conditioning - Filters Generators - Electric Water Heaters - Dealers Water Heater - Tankless Energy Audits Air Conditioning Repair Furnace Sales & Service Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heat Pumps Contractor - Insulation Contractor - Spray Foam Insulation Water Heaters - Repairing

Products & Services

RC Heating & Air Conditioning Inc. sells the following brand(s): AO Smith, Crown, Dunkirk, Frigidaire, Honeywell, HTP, Navien, Rheem, RUUD, Weil McLain

RC Heating & Air Conditioning Inc. offers the following product(s): 13 SEER Air Conditioning, 14 SEER Air Conditioning, 15 SEER Air Conditioning, 16 SEER Air Conditioning, 18 SEER Air Conditioning, 2 Stage Furnaces, 22 SEER Air Conditioning, 24 SEER Air Conditioning, 80% Furnaces, 90% Furnaces, 95% Furnaces, 98% Furnaces, Air Sealing, Boilers, Bypass / Flow Thru Humidifiers, Duct Sealing, Duct work, Electric Water Heaters, Electronic Air cleaners, Energy Audits, Gas Water Heaters, Geothermal Heat Pumps, Heat Pump Water Heaters, Heat Pumps, Highbrid Heating and Air Systems, Insulation, Media Filters, Modulating Furnaces, Radiant Floor Heat, Steam Humidifiers, Tankless Water Heaters, UV light Systems, Wall Hung Boilers

Hours of Operation
M: 9:00 AM - 4:00 PM
T: 9:00 AM - 4:00 PM
W: 9:00 AM - 4:00 PM
Th: 9:00 AM - 4:00 PM
F: 9:00 AM - 4:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Master Card, Visa, Discover, American Express, Financing Available
Service Area
Southern New Jersey and Eastern Pennsylvania
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.