BBB Business Review

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BBB Accredited Business since

McAllister the Service Co.

Additional Locations

Phone: (609) 927-4122 Fax: (609) 927-1303 View Additional Phone Numbers 30 Mays Landing Rd, Somers Point, NJ 08244

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers distribute fuel oil to residential and commercial properties in Atlantic and Cape May counties. Install heating and air conditioning equipment and repair heating and air conditioning equipment in Atlantic & Cape May counties. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that McAllister the Service Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for McAllister the Service Co. include:

  • 6 complaint(s) filed against business

Factors that raised the rating for McAllister the Service Co. include:

  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 3
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

1 Customer Review on McAllister the Service Co.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 16, 1991 Business started: 01/01/1876 in NJ Business started locally: 01/01/1876 Business incorporated 08/15/1903 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Division of Consumer Affairs
124 Halsey Street, 7th Floor, PO Box 45027, Newark NJ 07102
Phone Number: 973-504-6200
The number is 13VH01483100.

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors
PO Box 47031, Newark NJ 07101
Phone Number: 973-504-6250
The number is 19HC00657800.

Type of Entity


Business Management
Mr. Thomas McAllister, Vice President Mr. Donald McAllister, President
Contact Information
Principal: Mr. Thomas McAllister, Vice President
Business Category

Heating & Air Conditioning Oils - Fuel

Products & Services

McAllister the Service Co. sells the following brand(s): Bosch, Buderus, Carrier, Honeywell, Payne, Rinnai, Weil McLain

McAllister the Service Co. offers the following product(s): Air Conditioning Service & Installation, Duct Work, Ductless Air Conditioning & Heat Pumps, Gas Heat Service & Installation, Generators, Heat Pump Service & Installations, Heating Oil Deliveries, Home Automation, Home Energy Audits, Home Performance, HVACR System Zoning, Mitsubishi, Oil Heat Service & Installation, Service Plans Residential & Commercial, Tankless Hot Water Heaters

Method(s) of Payment
Visa, Master Card, American Express, Discover, Cash & Checks
Refund and Exchange Policy
100% satisfaction guaranteed on all products & services they provide.
Alternate Business Names
McAllister Fuels McAllister The Service Company R Mcallister

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.