BBB Business Review

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BBB Accredited Business since

Long Lane Home Services

Phone: (856) 241-7726 501 Auburn Ave, Swedesboro, NJ 08085

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers sales, distribution, services, and parts for appliances, carpet and bedding.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Long Lane Home Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Long Lane Home Services include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Long Lane Home Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 23, 2007 Business started: 01/01/1972 Business started locally: 01/01/1972 Business incorporated 01/01/1972 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Division of Consumer Affairs
124 Halsey Street, 7th Floor, PO Box 45027, Newark NJ 07102
Phone Number: 973-504-6200
The number is 13VH05562200.

State Board of Examiners of Master Plumbers
PO Box 45008, Newark NJ 07101
Phone Number: (973) 504-6420
The number is 36BI01258400.

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors
PO Box 47031, Newark NJ 07101
Phone Number: 973-504-6250
The number is 19HC00289600.

Business Management
Mr. William Cabana, President
Contact Information
Principal: Mr. William Cabana, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Heat Exchangers Appliances - Major - Dealers Appliances - Major - Parts & Supplies Bedding Mattresses Plumbing Fixtures, Parts, Supplies - Retail Water Heaters - Dealers Water Heater - Tankless Air Conditioning Repair Air Conditioning Systems - Cleaning Appliances - Major - Service & Repair Appliances - Installation Air Conditioning Supplies & Parts Boilers - New & Used Boilers - Rental Boilers - Supplies & Parts Heat Recovery Equipment & Systems Oil Burners Oil Handling Equipment Water Heaters - Parts & Supplies Furnace Sales & Service Furnace Cleaning Boilers - Sales & Service Plumbing - Contractor Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Carpet & Rug Repair Carpet Installation Heat Pumps Plumbers Plumbers - Commercial Plumbing - Renovation & Repair Plumbing Fixtures, Parts, Supplies - Used


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.