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Find a Location

Conway Comfort Heating & Cooling L.L.C. has 1 locations, listed below.

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    Business ProfileforConway Comfort Heating & Cooling L.L.C.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/23/2012

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    21 Wayne Way, Hightstown, NJ 08520-1610
    BBB File Opened:
    8/24/2012
    Years in Business:
    12
    Business Started:
    6/13/2011
    Business Incorporated:
    5/17/2011
    Accredited Since:
    10/23/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 13VH06339800/EXPIRED for this business, issued by NJ Division of Consumer Affairs

    These agencies may include:

    NJ Division of Consumer Affairs

    124 Halsey Street, 7th Floor, PO Box 45027

    Newark NJ 07102

    (973) 504-6200

    https://newjersey.mylicense.com/verification/

    BBB records show a license number of 19HC00456100 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    These agencies may include:

    State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    PO Box 47031

    Newark NJ 07101

    (973) 504-6250

    http://www.njconsumeraffairs.gov/hvacr

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brian Conway, President
    Contact Information

    Principal

    • Mr. Brian Conway, President

    Customer Contact

    • Mr. Brian Conway, President
    Additional Contact Information

    Fax Numbers

    • (609) 443-4557
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    RENU K

    1 star

    03/23/2022

    They sent me fliers in the mail that there will be no charge for service call if we go with their repair. My pilot was not staying On so I called them.Their guy came and in an instant he could keep the pilot lit. But his recommendation was to change the therocycle for future in case the same problem comes back. He gave me a rate of $400.00 for a part that costs only **** dollars. He charged me $ ***** for just turning on the pilot of my gas furnace. They are all con and rip off artists. Do not fall for their fake coupons which are meant to entice you in.The woman in their office callled ******** is BRAIN DEAD and has zero business sense. Told her that i can use this opportunity to get their estimate for changing my 30-year old BIGGER HVAC system if she were to waive this visit fee as a goodwill gesture. She said NO.Hope her company can read this and see that people don't call you only for bigger business. You have to advertise to reach out to your target audience. I was such a customer to ********************** but they blew it away. I will never ever contact them. Stay away from these thugs.

    Conway Comfort Heating & Cooling L.L.C. Response

    03/24/2022

    ****, we regret any confusion that was caused on our end. The coupon that was presented, as explained before we came out to your home, was to waive our service call fee upon a repair completion. This was explained upfront. If we do not perform the repair the coupon is not valid. Our trucks are fully stocked with technicians that receive 80 Hours of training per year, many benefits and a wonderful support staff in our office, in order to deliver quality experienced service. If you have any questions or concerns you can contact me directly.

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