BBB Business Review

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This business offers tests for hearing, balance and central auditory processing, provide hearing aids and devices to assist with hearing loss.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Garden State Hearing & Balance Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Garden State Hearing & Balance Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Garden State Hearing & Balance Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 04, 2002 Business started: 02/14/1992 in NJ Business started locally: 01/01/1990 Business incorporated 02/14/1992 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Hearing Aid Dispensers Examining Committee
PO Box 45038, Newark NJ 07101
Phone Number: 973-504-6331
The number is 25MG00067800.

Type of Entity


Business Management
Mr. Isidore Kirsh, President
Contact Information
Principal: Mr. Isidore Kirsh, President
Business Category

Hearing Aids & Assistive Devices Audiologists Offices of Physical, Occupational and Speech Therapists, and Audiologists (NAICS: 621340)

Products & Services

Garden State Hearing & Balance Center sells the following brand(s): AGX , Lyric, Oticon, Phonak, ReSound, Starkey, Varies based on hearing loss and lifestyle, Widex

Garden State Hearing & Balance Center offers the following product(s): Varies based on hearing loss and lifestyle.

Method(s) of Payment
Cash, check, Amex, Discover, Mastercard, Visa,  Wells Fargo Financing and Care Credit Financing
Refund and Exchange Policy
Hearing aids come with a 75 day return policy with terms of contract met. Lyric devices come with a 30 day return policy (per Lyric) based upon signed contract.  Exchanges may be done within those trial periods based upon signed contract.
Service Area
State of New Jersey
Alternate Business Names
Dept of Hearing and Balance Center at SOMC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.