BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Granite Transformations of South Jersey

Phone: (856) 768-3407 Fax: (856) 768-3694 View Additional Phone Numbers 414 Bloomfield Dr, West Berlin, NJ 08091 View Additional Email Addresses http://www.gtsj.biz


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers design and installation remodeling services for kitchens and bathrooms. Their unique products are designed to fit on top of existing surfaces making for fast, clean and affordable installations. They can transform countertops, backsplashes, cabinets, floors, walls, showers, tubs - basically any surface in the kitchen or bathroom. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Granite Transformations of South Jersey meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Granite Transformations of South Jersey include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Granite Transformations of South Jersey
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 29, 2005 Business started: 01/15/2005 in NJ Business incorporated 12/01/2004 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Division of Consumer Affairs
124 Halsey Street, 7th Floor, PO Box 45027, Newark NJ 07102
https://newjersey.mylicense.com/verification/
Phone Number: 973-504-6200
The number is 13VH02404700.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Buchan, President
Contact Information
Principal: Mr. Robert Buchan, President
Business Category

Granite Cabinet Refacing Countertops Marble & Granite Installation, Stonework Fabrication Quartz Kitchen & Bath - Design & Remodeling Kitchen Remodeling Bathroom Remodeling Residential Remodelers (NAICS: 236118)

Products & Services

Granite Transformations of South Jersey offers the following product(s): Bathroom Remodeling, Cabinet Refacing, Granite, Quartz and Recycled Glass Countertops, Kitchen Remodeling, New Cabinetry

Method(s) of Payment
Visa, Mastercard, Discover, Check, Cash & Financing is also available
Refund and Exchange Policy

They want you to be 100% satisfied with all the work they perform in your home and their customer service department works to make sure that happens. 

Alternate Business Names
Crossway Enterprises LLC Granite Transformations
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.