BBB Logo

Better Business Bureau ®
Start With Trust®
New Jersey

BBB Business Review

This Business is not BBB accredited

Telebrands

Find a Location

Phone: (973) 244-0300 Fax: (973) 227-5086 View Additional Phone Numbers 79 Two Bridges Rd, Fairfield, NJ 07004 http://www.telebrands.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The company offers variety of products including kitchen, housewares, electronic, exercise and novelty items.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Telebrands include:

  • Failure to respond to 148 complaints filed against business
  • Overall complaint history with BBB
  • Length of time business has taken to resolve complaint(s)
  • Government action(s) against business
  • Advertising issue(s) found by BBB


Customer Complaints Summary Read complaint details

1774 complaints closed with BBB in last 3 years | 555 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 430
Billing/Collection Issues 387
Delivery Issues 226
Guarantee/Warranty Issues 30
Problems with Product/Service 701
Total Closed Complaints 1774

Additional Information

top
BBB file opened: March 19, 1999 Business started: 01/01/1983 Business started locally: 01/01/1983 Business incorporated: 01/01/1999 in NJ
Type of Entity

Corporation

Business Management
Mr. Ajit Khubani, President Mr. Bala Iyer, Executive Assistant Ms. Alice Kye, Quality Assurance Ms. Lynda Patire, Customer Satisfaction Supervisor Ms. Andrea Spano, Lead Customer Service Rep
Contact Information
Principal: Mr. Ajit Khubani, President
Customer Contact: Ms. Alice Kye, Quality Assurance
Business Category

General Merchandise - Retail Kitchen Accessories Mail Order & Catalog Shopping Product Development & Marketing

Alternate Business Names
AB King Pro AB Ray AB Saucer Air Press Massages Aluma Wallet Amaze Vase Amazing Knife American Way Ankle Genie Aqua Pearls Authentic American Collectibles Autobob Bird Clock Bag Bike Bake Pops Ball Bike Ball Force Bare Lifts Bark Off Betty Crocker Oven Liner Bird Time Clock Body Wedge 21 Boot Buddy Bottle Top Bouncer Bow Wow Brush Lite Bunge ID Callous Clear Cami Flauge Cat & Mouse Watch Centerpiece Gourmet Cereal on the Go Chef Basket Chef Dini Chill Bar Clean Cookin Oven Liner Clear Spot Clever Clip Closet Doubler Closet Savers Coleman Fish Pen Color Cut Knife Comfy Control Harness Copper Relief Couch Coozy Crazy Candles Crazy Critters Crispy Majic Cross Pendant Cyclone Diet CZ Ring Days Ago Dazzle 3 Dental White Dial a Disk Digital Bible Disposal Genie Doggie Step's Doggy Steps Drain Claw Drain Claw Dream Pets Dump Cakes Dynomite Sheets Eagle Eyes Earlifts Easy Freezy Easy Money Easy Sew EEZ Quake Everyday Savings Eye Glass Magic Eye Surance EZ Chord DVD Kit EZ Combs EZ Peeler EZ Shopper EZ Slide Hanger First Alert Alarm System First Alert Alarm System First Alert Driveway Patrol First Alert DWY Patrol First Quarters Map Fish Pen Flashlight Man Flat Fold Colander Flex Shaper Flipping Sticks Flipster Flying Alarm Clock Footzy Roll Fresh Art Stand Fresh Sticks Fujji Buckwheat Pillow Get a Grip Gill Glove Glamour Girls Go Duster GO Polish Gone in One Minute Gorilla Mop GPS Pal Grab It Grape Lights Grassology Grease Release Pan Greast Bullet Green Beam Green Caps Grill Glove Grill Tastic Hair Bean Handi Pillow Handy Chef Hang on Happy Caps Happy Hot Dog Man Hear Kitty Heel Stick Heel-Tastic Help Now Button Hex Light Historic Victory Plate Holy Cow Tenderizer Hot Top Hurricane Spin Mop I-Key ID Smart Idea Planet Insta Bulb Instant Alarm Instant Office Invention Channel Invisilifts Iron Anywhere Juice Factory Jupiter Jack Lady Bug Tent Lay Back Lever Can Light Angel Light Now Lightburst Lint Lizard Lionel Train Watch Litter Locker Lock Loops MD Bracelet Metabolize Money Honey Jar Moving Men Moving Train Watch My Zone Headphones Nails R New Natural Bra Strips No Tape Painter Nutrition Fact Scale Olde Brooklyn Lantern One Second Needle One Sweep OOPS Orgreenic Owl Optical Light Pasta Boat Paul Saik Live from Brentwood Ped Egg Pedi Paws Pedipaws Perfect Fit Buttons Pet Rider Piano Man Pill Buddy Pink Ped Egg Pocket Book Hook Pocket Gourmet Poop Freeze Pop Up Hanger Pop Up Screen Door Power Juicer Power Scissors Pro Gauge Rabbit TV Robomaid RoboStir Roll-A-Hose Rotato Royal Ring Safety Beep Salt Water Steamer Shake & Sparkle Shed Pal Shining Stars Shoes Away Shoes Under Slice O Matic Slim Away Slime Sliver Lightning Sonic Ear Spazation Spountain State Quarters Map Steal These Lights Sterling Collection Sterlington Jewelers StickUp Bulb Sticky Buddy Super Slicer Supreme 90 Tap N Turn Uncle Bernie's 50 Plus Wholesales Club Urine Gone WhipseR XL White Light Who Knew Books Wristech Year Round Tomato Zasshu Knives Zero Pain
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations