Business ProfileforDream On Me, Inc.

I purchased a Evolur Aurora Dresser in blush pink from this company on **** ******* online website on 2/25. It was delivered on March 6th with a huge hole at the bottom of the dresser as seen in the pictures uploaded. I reached out to **** ***** and they informed they could not return for a replacement only refund and if I wanted a replacement I would have to reach out to the manufacturer. I reached out yo DreamOnMeon 3/6 and was told they couldn't replace although still under the warranty and it had just been delivered. I was then told by DreamOnMe to reach out to **** *****. I explained what I was toldby **** *****. The agent I spoke to, Walter, stated he would look into this and follow up. When he followed up in 3/8, I was informed it was nothing further to be done. I pushed and asked what the warranty covered if they could not replace. Walter stated he would follow back up. Walter followed back upon 3/22 I was toldthe best they could do was offer me a self adhesive liner to cover the hole and the liners were not even in the color of my dresser. I declined as the item should be replaced. Pictures, Emails and chat transcript from first conversation included. I am asking for a replacement from them for the damaged item received.