BBB Accredited Business since
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The Credit Pros credit repair program helps clients remove negative inaccurate, outdated, and erroneous items from their credit. The Credit Pros offers free credit consultations in order to educate clients on how the credit system works and what proactive measures are needed to improve their credit.
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A BBB Accredited Business since
BBB has determined that The Credit Pros meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Credit Pros include:
- Length of time business has been operating
- Response to 39 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||39|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||49|
Type of Entity
Business ManagementMr. Damon Decresenzo, Vice President Mr. Jason Kaplan, Esq President Mr. Gene Giglio, Director
Financial Services Credit Repair Services - No Advance Fee
Products & Services
The Credit Pros offers the following product(s): credit repair
Method(s) of Payment
Refund and Exchange PolicyLIMITED MONEY BACK GUARANTY
CP's service is backed by a refund policy that entitles Client to a refund of Client's money if the following occurs:
If no items are removed from your credit report within the first ninety (90) days
Additionally, if any items that CP successfully deleted from Client's credit report are reinserted, CP will reinvestigate said items without any additional charge FOR LIFE!!
This limited guarantee applies to Clients who have completed all required terms of this Agreement and fully cooperated with all CP requests. Certain state laws may limit or prohibit this guarantee.