BBB Business Review

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This business is not BBB accredited.

Slendertone Distribution

Find a Location

Phone: (877) 647-5258 Fax: (201) 653-5245 View Additional Phone Numbers 50 Harrison St Ste 313, Hoboken, NJ 07030 View Additional Email Addresses View Additional Web Addresses

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This business offers distribution of exercise equipment and powered muscle stimulator. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Slendertone Distribution include:

  • Failure to respond to 1 complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Slendertone Distribution
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 03, 2007 Business started: 02/24/1965 Business started locally: 12/01/2006 Business incorporated 12/01/2006 in NJ
Type of Entity


Business Management
Ms. Debbie Pilling, Operations Manager
Contact Information
Principal: Ms. Debbie Pilling, Operations Manager
Business Category

Exercise & Physical Fitness Programs Beauty Supplies & Equipment Sporting and Athletic Goods Manufacturing (NAICS: 339920)

Products & Services

Slendertone Distribution sells the following brand(s): BMR Beauty, BMR Facial Toner, BMR Lift, BMR ReVive, Slendertone

Slendertone Distribution offers the following product(s): .and all corresponding GelPads, BMR Activator, BMR Arm Lift, BMR Bottom Lift, BMR ReVive Back Pain Relief Belt, BMR ReVive Professional Muscle Conditioner, BMR Tummy Lift, Slendertone Ab Toner, Slendertone Arm Strength Training System, Slendertone Flex Abdominal Toner

Method(s) of Payment
American Express
Money Order - not personal check
Refund and Exchange Policy
60 day money-back guarantee if purchased directly from or
2 year limited warranty (does not include GelPads or Batteries) on items purchased from any retailer - allowing for replacement of product. Contact 1-800-551-2443 for service under this warranty.
Alternate Business Names
Slendertone Distribution, Inc a Division of Bio-Medical Research Ltd

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.