BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business offers consumer electronics and technology products include VIERA high definition plasmas and LCD TV's, LUMIX digital cameras, Toughbook laptop computers, communications solutions, networkable office solutions, security systems, home appliances, personal care products, components, and in-flight entertainment and information systems.
A BBB Accredited Business since
BBB has determined that Panasonic Corporation of North America meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Panasonic Corporation of North America include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 521 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||402|
|Total Closed Complaints||521|
Type of Entity
Business ManagementMs. Julie Bauer, President Mr. Joe Taylor, CEO Ms. Laurie Tompkinson, Claims Specialist
Electronic Equipment & Supplies - Wholesale & Manufacturers Electronics Research & Development Electronics Stores (NAICS: 443142)