BBB file opened:
March 09, 2010
Business started locally:
Business incorporated: 09/11/2009 in NJ
Type of Entity
Limited Liability Company (LLC)
Mr. Kenneth Parese, President
Mrs. Natasha Clara, Marketing & Wholesale Acct.
Customer Contact: Mrs. Natasha Clara, Marketing & Wholesale Acct.
Principal: Mr. Kenneth Parese, President
Cigar & Cigarette & Tobacco Dealers - Wholesale
Cigar & Cigarette & Tobacco Dealers - Retail
Products & Services
TOTAL Electronic Cigarettes sells the following brand(s):
TOTAL Electronic Cigarettes offers the following product(s):
Electronic Cigarette Accessories, Electronic Cigarette Refill Cartridges, Electronic Cigarettes
Method(s) of Payment
Refund and Exchange Policy
Manufacturer's Refund & Exchange Policy: If purchased online at www.njsmokes.com, TOTAL Starter Packs (in all flavors and strengths) carry a no-questions-asked 30 day money back guarantee. NJ Smokes does not extend this guarantee to any other items. Exchanges can be administered only on sealed products and only once permission has been granted by NJ Smokes and a Return Merchandise Authorization (RMA) number has been issued.
Store Refund & Exchange Policy: No returns are accepted on open-box items. Subject to the policies of individual TOTAL retailers, sealed products may be returned for either refund or store credit. Check with your local retail store for more information.
Manufacturer's Warranty Policy: NJ Smokes warrants to the original purchaser of the TOTAL Electronic Cigarette, that it will be free from defects in materials and workmanship for a period of twelve months from the date of original purchase. At NJ Smokes' request, customers must furnish proof of purchase showing they are the original purchaser. During the warranty period, NJ Smokes will, at its discretion, repair or replace (with a new or reconditioned unit) components that are defective. No cash refunds are offered. Exclusions to this warranty shall not apply to defects resulting from misuse, improper or inadequate maintenance or unauthorized modification. The TOTAL product (cartridge, battery, or charger) is not designed to be refilled or modified in any way. If any foreign substance or liquid is added to the TOTAL cartridge, battery, or charger, the warranty is VOIDED. Visit http://www.njsmokes.com/warranty for a full description of the warranty policy.
Unless arrangements have been made otherwise, return postage costs on refunds, exchanges and warranties are the shipper's (customer's) responsibility.
Alternate Business Names
NJ Smokes is a manufacturer of electronic cigarettes and electronic cigarette accessories. The company is formerly a distributor of other major brands.