BBB Business Review

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BBB Accredited Business since

Eonsmoke, LLC

Phone: (800) 616-3711 1500 Main Ave Ste 2, Clifton, NJ 07011 http://www.eonsmoke.com View Additional Web Addresses


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Description

EonSmoke, LLC, designs, markets, and distributes electronic cigarettes and accessories. Electronic cigarettes are devices which vaporize a liquid solution to provide users with an experience akin to smoking without actual combustion. The company offers its products and accessories under the EonSmoke, and Spirit Vapor brand names. EonSmoke sells its e-cigarettes and other products through distributors and wholesalers, as well as directly to consumers through its websites and mobile applications. The company is based inClifton, NJ. For more information www.eonsmoke.com


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Eonsmoke, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Eonsmoke, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Eonsmoke, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 26, 2012 Business started: 02/01/2011 in NJ Business started locally: 02/01/2011 Business incorporated 02/10/2011 in NJ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Greg Grishayev, Partner
Contact Information
Principal: Mr. Greg Grishayev, Partner
Business Category

e-cigarettes Tobacco and Tobacco Product Merchant Wholesalers (NAICS: 424940)

Products & Services

Eonsmoke, LLC sells the following brand(s): Eonsmoke Electronic Cigarettes

Eonsmoke, LLC offers the following product(s): Ecigarettes, E-liquid, Vaporizers

Hours of Operation
M: 10:00 AM - 6:00 AM
T: 10:00 AM - 6:00 AM
W: 10:00 AM - 6:00 AM
Th: 10:00 AM - 6:00 AM
F: 10:00 AM - 6:00 AM
S: Closed
Su: Closed
H: Closed
Refund and Exchange Policy
30 day money back guarantee 1 year warranty
Additional Information

Eonsmoke Corporation designs, markets, and distributes electronic cigarettes & accessories. The company offers its products, e-cigarettes & accessories under the Eonsmoke, Miami Cigs, and Spirit Vapor brand names.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.