BBB Business Review

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BBB Accredited Business since

Consumer Credit Counseling Service of NJ

Phone: (973) 267-4324 Fax: (973) 267-0484 185 Ridgedale Ave, Cedar Knolls, NJ 07927

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This company offers: 

Individual, confidential counseling. 

A common sense alternative to bankruptcy. 

U.S. Department of Housing and Urban Development certified. Housing counseling includes pre-purchase counseling, foreclosure mitigation counseling, and reverse mortgage counseling, 

The revised bankruptcy law requires that you receive pre-filing bankruptcy counseling before your attorney can file your bankruptcy in court. The business offers this counseling in-person or by phone. 

This is the second requirement you must fulfill before your bankruptcy is finalized. The business offers this course on-line.

Speakers, workshops, and materials about money management and credit. Single presentations or multi-session programs such as Credit When Credit Is Due, a nationally recognized education series.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Consumer Credit Counseling Service of NJ meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Consumer Credit Counseling Service of NJ include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Consumer Credit Counseling Service of NJ
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 20, 2003 Business started: 09/01/1978 in NJ Business incorporated 02/01/2003 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Department of Banking & Insurance
20 West State Street, CN-040, Trenton NJ 08625
Phone Number: 609-292-7272
The number is 8303159.

Type of Entity


Business Management
Mr. Robert Allister, CFO Ms. Sylvine A. Marabotto, CEO
Contact Information
Principal: Mr. Robert Allister, CFO
Principal: Ms. Sylvine A. Marabotto, CEO
Business Category

Credit & Debt Counseling All Other Professional, Scientific, and Technical Services (NAICS: 541990)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.