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          Find a Location

          Costume Supercenter, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforCostume Supercenter, LLC

            Costume Fabrics
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Costume Supercenter, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              4/24/2006
              Years in Business:
              18
              Business Started:
              10/1/2005
              Business Incorporated:
              1/1/2006
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Anytime Costumes
              • Wholesale Party Supplies
              • Birthday in a Box
              • Costume Discounters
              • Wholesale Halloween Costumes
              Business Management
              • Ms. Karina Kuczynski
              Contact Information

              Customer Contact

              • Ms. Karina Kuczynski
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/16/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I received the following items from Costume SuperCenter on 8/17/23:Wide Width and Calf Gogo boots ***** Gold Liquid Metal Leggings for Women **** Adult Aqua Fluffies Accessory **** Adult Pink Fluffies Accessory **** Adult Black Fluffies Accessory **** Adult Purple Tutu Accessory **** I contacted the help center via email on 8/19/23 because the boots were nothing like what I ordered, I didn't receive the black fluffies, and the purple tutu was several layers shorter than the item I ordered. On 8/21/23, I received a request for a picture of the items I received, which I promptly sent via email on 8/21/23.Later on 8/21/23, I received a return authorization via email.I packaged the products with the return label and sent them back to Costume SuperCenter.The return was received by their warehouse on 8/24/23.On 9/5/23, I emailed asking when I will receive my refund and received a reply that it will take 2-3 weeks to process the refund.On 9/12/23, I emailed again asking for my refund. I received a reply stating "Given the influx of orders we are receiving due to the upcoming Halloween season, we are unable to process refunds for returns right away. I apologize for this inconvenience. Sincerely, *****". On 9/15/23, I received an email that they refunded me $5.25 for the black fluffies I never received.On 9/16/23, they have had my return for ************************************************ the tutu.

              Customer Reviews

              7 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Janet L

              11/29/2023

              ZERO stay away from this place. There is no way to get in contact with anyone if you have any issues with your orders. I requested a refund with my bank and they have time to fight the charge back but still no way to get a hold of them Ridiculous. Their costume quality is garbage

              Local BBB

              BBB Serving New Jersey

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