BBB Business Review

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This business is not BBB accredited.

Pioneer Credit Recovery Inc.

Phone: (862) 902-5935 308 W Route 38, Moorestown, NJ 08057

Click for BBB Rating on Pioneer Credit Recovery Inc.

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Pioneer Credit Recovery Inc.. BBB of Upstate New York has the full report as that BBB handles all complaints for Pioneer Credit Recovery Inc..

Additional Information

BBB file opened: April 11, 2011
Business Category

Collection Agencies

Additional Information

Pioneer Credit Recovery, Inc. is a provider of collection services for government entities from across the nation and at all levels of government, including county and municipal offices.

Pioneer is a company contracted by the State of New Jersey Division of Taxation (Division) through the public bidding process to assist in the collection of deficient (underpaid) and delinquent (unfiled) State taxes, as permitted under Chapter 172, P.L. 1992.  PCR is Taxation’s authorized collection agency and is overseen by the Division’s Compliance Branch.

PCR, and their employees who work on this contract, are bound by the same confidentiality rules in the State Tax Uniform Procedure Law (N.J.S.A. 54:50-8 and N.J.S.A. 54:50-9); the Internal Revenue Code (U.S.C. 6103, 7213), and the State ethics guidelines and procedures required of all other Taxation employees. Violators of these laws are subject to prosecution.
The NJ state's web notice advises to one that is contacted by PCR, to respond directly to that caseworker in order to expedite the case.

 To learn more about the process, visit .

***The BBB offers the following advice when returning a call left by any agency or business:

It is always prudent to call the number listed on the company's website, after one verifies the business is legitimate, to check if they use that call back number and avoid being billed for an expensive call to perhaps a country outside the US.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.