BBB Business Review

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BBB Accredited Business since

Africa Imports

Phone: (201) 457-1995 Fax: (201) 457-1910 240 S Main St  Ste A, S Hackensack, NJ 07606 http://www.africaimports.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Africa Imports meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Africa Imports include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Additional Complaint Information

Afrikan Republic was purchased by Africa Imports on March 17, 2015. The current owners have advised that they purchased the assets but not the liabilities of the business. Complaints against Afrikan Republic prior to the purchase date may be filed with:

BBB Serving Metro Washington DC & Eastern Pennsylvania
1411 K St. NW, 10th Floor
Washington DC 20005-3404
202-393-8000
info@mybbb.org

http://www.bbb.org/washington-dc-eastern-pa/

 

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Africa Imports
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 24, 2002 Business started: 01/01/1999 Business started locally: 01/01/1999 Business incorporated 01/01/1999 in NJ
Type of Entity

Corporation

Business Management
Mr. Wayne Kiltz, President Ms. Randalyn Kiltz, VP
Contact Information
Principal: Mr. Wayne Kiltz, President
Business Category

Clothing - Retail Skin Care Wholesalers & Distributors Art Goods

Method(s) of Payment
visa, mc, amex, discover, paypal, check by phone
Refund and Exchange Policy
Can return anything for any reason for a refund or exchange. Returns must be made within 30 days of purchase; clothing must not have been worn; and personal care items must not have been used.
Alternate Business Names
Afrikan Republic Desired Diva
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.