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Find a Location

Smart Carpet, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Smart Carpet, Inc.

      1913 Atlantic Ave Ste F1-2 Manasquan, NJ 08736-1029

      BBB Accredited Business
    • Smart Carpet, Inc.

      1646 Beaver Dam Rd Point Pleasant, NJ 08742-5174

      BBB Accredited Business
    • Smart Carpet, Inc.

      1951 Highway 33 # 1 Trenton, NJ 08690-1713

      BBB Accredited Business
    • Smart Carpet, Inc.

      331 Tilton Rd Ste 21 Northfield, NJ 08225-1201

      BBB Accredited Business
    • Smart Carpet, Inc.

      674 US Highway 202/206 Bridgewater, NJ 08807-1748

      BBB Accredited Business

    Business ProfileforSmart Carpet, Inc.

    New Carpet
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.79/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2001

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sales and installation of carpet, wood, laminate, vinyl, and tile flooring for residential and commercial customers.

    Products & Services

    Carpet, Hardwood Flooring, Vinyl Flooring, Laminate Flooring, Tile, Carpet, Hardwood Flooring, Vinyl Flooring, Laminate Flooring, Tile

    Business Details

    This is a multi-location business.

    Find a Location

    Smart Carpet, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Smart Carpet, Inc.

        1913 Atlantic Ave Ste F1-2 Manasquan, NJ 08736-1029

        BBB Accredited Business
      • Smart Carpet, Inc.

        1646 Beaver Dam Rd Point Pleasant, NJ 08742-5174

        BBB Accredited Business
      • Smart Carpet, Inc.

        1951 Highway 33 # 1 Trenton, NJ 08690-1713

        BBB Accredited Business
      • Smart Carpet, Inc.

        331 Tilton Rd Ste 21 Northfield, NJ 08225-1201

        BBB Accredited Business
      • Smart Carpet, Inc.

        674 US Highway 202/206 Bridgewater, NJ 08807-1748

        BBB Accredited Business
      Location of This Business
      1913 Atlantic Ave Ste F1-2, Manasquan, NJ 08736-1029
      BBB File Opened:
      10/7/1997
      Years in Business:
      28
      Business Started:
      9/1/1995
      Business Started Locally:
      9/1/1995
      Business Incorporated:
      1/1/1998
      Accredited Since:
      5/1/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 13VH01833100 for this business, issued by NJ Division of Consumer Affairs

      These agencies may include:

      NJ Division of Consumer Affairs

      124 Halsey Street, 7th Floor, PO Box 45027

      Newark NJ 07102

      (973) 504-6200

      https://newjersey.mylicense.com/verification/

      • NJ Home Improvement Contractor License
      Type of Entity:
      Corporation
      Business Management
      • Mr. Brendan W. Phillips, Owner
      • Mr. Jude Cubberly, Vice President
      Contact Information

      Principal

      • Mr. Brendan W. Phillips, Owner

      Customer Contact

      • Mr. Jude Cubberly, Vice President
      Additional Contact Information

      Email Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/28/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Approximately 2 years ago my wife and I had smart carpet install brand new carpet in our or upstairs.It is just my wife and I walking on it but it is worn and we are trying to get it replaced under the warranty that smart carpet offers. After weeks/months of of emails and phone calls, we finally got a response from smart carpet.. They informed us that the manufacturer will cover the cost of the carpet but not the cost to reinstall it again. We simply don't have $1400 to have carpet installed again. We spent 5 or $6000 having these floors done and do not want to come out of pocket again. We cannot get ahold of anyone at smart carpet to try and help us. Our sales rep is completely ignoring us. Although they were very eager to reach out when they were trying to make a sale? We simply want what's fair. New carpet and installation at no cost to us or a 100% refund. My wife has been sending at least one email a week and calling smart carpet at least once a week with no response.
      Read More

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jill N

      5 stars

      04/11/2024

      We had a wonderful experience working with **** and Smart Carpet. **** worked with us to pick the correct carpet. He was patient with us. Installation went smoothly and quickly. I would highly recommend this company for your flooring needs.

      Local BBB

      BBB Serving New Jersey

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