BBB Business Review
This Business is not BBB accredited
Phone: (732) 382-2600 22C Cragwood Rd, Avenel, NJ 07001 View Additional Email Addresses
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Online book store. Indoo.com joined AbeBooks.com as a Bookseller in August 2004. Abebooks website states that Booksellers are required to respond to both pre-purchase and post-purchase buyer inquiries within 2 business days. For the orders placed for Indoo.com through Abebooks website, Abebooks recommends that when sending a book back to booksellers, customers use a traceable means of shipment. At this time, any customer concerns about orders placed on AbeBooks and where Indoo.com is the bookseller, can be addressed to AbeBooks Customer Support so they can help resolve their issue.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Indoo.com include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 50 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||27|
|Total Closed Complaints||50|
Type of Entity
Business ManagementSita Surapaneni, President
Books - New Mail Order & Catalog Shopping