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BBB Accredited Business since

Auto Driveaway NJ/NY

Phone: (973) 208-8700 Fax: (973) 208-8775 2786 Route 23 Ste B, Stockholm, NJ 07460 http://www.autodriveaway.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers auto & truck relocation, storage, service & detailing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Auto Driveaway NJ/NY meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Auto Driveaway NJ/NY include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auto Driveaway NJ/NY
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 10, 2006 Business started: 06/15/1995 in NJ Business started locally: 07/01/2007 Business incorporated 11/23/1973 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington DC 20590
http://www.fmcsa.dot.gov
Phone Number: 800-832-5660
The number is MC-125985.

US Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov
Phone Number: 202-366-4000
The number is 1335807.

Type of Entity

Corporation

Business Management
Mr. Mike Rossi, Owner David Pelletier, Vice-President Mr. Matthew Rossi, President
Contact Information
Customer Contact: David Pelletier, Vice-President
Principal: Mr. Mike Rossi, Owner
Business Category

Auto Transporters & Drive-Away Companies Vehicle Transport Services

Method(s) of Payment
Visa--Mastercard--American Express & Personal Checks
Service Area
All of United States Locations Nationwide
Alternate Business Names
Kenvil Inn Inc. (Corp)
Additional Information

Auto Driveaway has 43 offices throughout the United States and Canada.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.