BBB Business Review

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BBB Accredited Business since

New Jersey State Auto Auction

Phone: (201) 200-1100 Fax: (201) 200-0605 406 Sip Ave, Jersey City, NJ 07306 http://www.njstateauto.com/search/used/tp/s:pr0/



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Description

This company offers auto dealer and auto auction services to the public. They provide Pre-Owned Cars and Trucks below Kelley Blue Book value, Auto Financing, Auto Warranty Protection Plans, Auto Repair and Service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Jersey State Auto Auction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New Jersey State Auto Auction include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 4
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New Jersey State Auto Auction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 20, 2003 Business started: 01/01/1995 in NJ Business started locally: 01/01/1995 Business incorporated: 09/01/1996 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Motor Vehicle Commission
PO Box 016, Trenton NJ 08666
www.state.nj.us/mvc/
Phone Number: (888) 486-3339
The number is 15729U.

Type of Entity

Corporation

Business Management
Mr. Lucas Styliana, President
Contact Information
Principal: Mr. Lucas Styliana, President
Business Category

Auto Dealers - Used Cars Auto Repair & Service Auto Auctions Loans Auto Dealers - New Cars

Products & Services

New Jersey State Auto Auction sells the following brand(s): Acura , Audi , BMW , Cadillac , Chevrolet, Chrysler , Dodge , Ford , GMC , Honda, Hyundai , Infiniti , Jaguar , Jeep , Kia, Land Rover , Lexus , LINCOLN , Mazda , Mercedes Benz, Mercury , MINI , Mitsubishi , Nissan , Oldsmobile, Pontiac , Saturn , Scion , Subaru , Suzuki, Toyota , Volkswagen , Volvo

New Jersey State Auto Auction offers the following product(s): Cargo Vans, Cars, Crossovers, Mini Vans, Pick-Up Trucks, SUV, Trucks, Vans

Method(s) of Payment
Vehicles must be paid in full within 48 hours. Credit cards or PayPal are for deposit only. Acceptable forms of payment for balance owed is Certified Bank Check, Credit Union Check or Cash, or Auto Financing (approval is based on credit).
Refund and Exchange Policy
Deposits are non-refundable. No exchanges.
Alternate Business Names
Fleet Lease Network, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.