BBB Business Review

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BBB Accredited Business since

Sansone Auto Network

Phone: (732) 587-1100 90 - 100 Route 1, Avenel, NJ 07001 http://www.sansoneauto.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sansone Auto Network meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sansone Auto Network include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 46 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

46 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 3
Delivery Issues 3
Guarantee/Warranty Issues 3
Problems with Product/Service 30
Total Closed Complaints 46

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sansone Auto Network
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 11, 1990 Business started: 01/31/1986 in NJ Business started locally: 01/31/1986 Business incorporated: 01/21/1986 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NJ Motor Vehicle Commission
PO Box 016, Trenton NJ 08666
www.state.nj.us/mvc/
Phone Number: (888) 486-3339
The number is 193031.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Pugliese, President Mr. Paul J. Sansone, Owner
Contact Information
Principal: Mr. John Pugliese, President
Principal: Mr. Paul J. Sansone, Owner
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars

Alternate Business Names
Route 1 Mazda Route 1 Nissan Sansone Route 1 Toyota Sansone's Chrysler Jeep Dodge Sansone's Hyundai Sonsone's Route 1 Used Cars
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.