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          Lucas Chevrolet, Inc. has 1 locations, listed below.

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            Business ProfileforLucas Chevrolet, Inc.

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            1/10/2002
            Years in Business:
            42
            Business Started:
            6/1/1981
            Business Incorporated:
            6/1/1981
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 9401287 for this business, issued by State Department of Banking & Insurance

            These agencies may include:

            State Department of Banking & Insurance

            20 West State Street, CN-040

            Trenton NJ 08625

            (609) 292-7272

            http://www.state.nj.us/dobi/index.html

            Type of Entity:
            Corporation
            Business Management
            • Mr. Francis Lucas Jr., President
            • Mr. Tom Kilroy, General Manager
            Contact Information

            Principal

            • Mr. Francis Lucas Jr., President

            Customer Contact

            • Mr. Tom Kilroy, General Manager
            Additional Contact Information

            Fax Numbers

            • (609) 267-5102
              Primary Fax
            • (609) 267-1060
              Other Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/30/2021

            Complaint Type:
            Billing/Collection Issues
            Status:
            Answered
            I took my suv to Lucas Chevrolet at **** *** ** ********* ** *****. For my AC system to be fixed. The suv was blowing out cold air on the driver side. But on the passenger side hot air was blowing out. My husband & I paid $672.32 for diagnostic, labor & part. When we took the suv to them it was not leaking anything underneath. Spoke to (summer), she stated that we are paying for the dashboard to be taking apart inorder to fixes the problem. We picked the suv up close to closing time. Turn the AC on & it was blowing out hot air on the passenger side still. Gave it time to warm up inorder for cold air to blow out. Well the next day it was not working at all. I called the dealership & they told me to bring it in. Spoke to service manager (Danny) he said that it a leak & they can find where the leak is for $175.00 more. The problem is still not fixes to this day. Also they did not show the old part to us. Sumner stated that they don't give the old part to you & they give it to junk yard.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Al J.

            1 star

            09/20/2022

            **************** at this dealership is horrible compared to other ***** dealerships in the area.When you pay good money for an extended warranty you shouldn't feel like they are doing you a favor to repair your vehicle especially when your asking for things covered under your warranty.With that being said you also shouldn't have to call *****'s corporate office to make sure the dealership is doing the right thing.Two towns over there is a ***** dealership that treat customers courteous and fair.

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            BBB Serving New Jersey

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