BBB Business Review

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BBB Accredited Business since

Honda of Freehold

Phone: (732) 462-5300 Fax: (908) 912-1406 View Additional Phone Numbers 4244 Route 9, Freehold, NJ 07728 http://www.jerseyhonda.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Honda of Freehold in greater Freehold is proud to serve Edison, Eatontown, Toms River, Old
Bridge, Hamilton and Middletown with Honda vehicles. They carry a variety of
used cars and offer financing services. This company also has a full service repair
and body shop.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Honda of Freehold meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Honda of Freehold include:

  • Length of time business has been operating

Factors that raised the rating for Honda of Freehold include:

  • Complaint volume filed with BBB for business of this size
  • Response to 23 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

23 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 1
Problems with Product/Service 12
Total Closed Complaints 23

Customer Reviews Summary Read customer reviews

1 Customer Review on Honda of Freehold
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 07, 2008 Business started: 07/26/2014 in NJ Business under new ownership as of: 07/23/2014 Business incorporated 07/23/2014 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Department of Banking & Insurance
20 West State Street, CN-040, Trenton NJ 08625
http://www.state.nj.us/dobi/index.html
Phone Number: 609-292-7272
The number is 9955704.

State Department of Banking & Insurance
20 West State Street, CN-040, Trenton NJ 08625
http://www.state.nj.us/dobi/index.html
Phone Number: 609-292-7272
The number is 1401056.

Type of Entity

Limited Liability Company (LLC)

Business Management
Patrick Dibre, Managing Member Ms. Denise Loniewski
Contact Information
Principal: Patrick Dibre, Managing Member
Customer Contact: Ms. Denise Loniewski
Related Businesses
Jersey Nissan LLC GPB Cars LLC
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Dealers - Online Auto Services New Car Dealers (NAICS: 441110)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.