Business ProfileforChrysler, Dodge Jeep of Paramus

I was forced to pay in full for a repair that was 1. Not complete and 2. Partially covered by my extended warranty. Need for BBB to confirm what Im describing is considered unethical business practices. Brought my jeep in to Chrysler, Dodge, Jeep of Paramus (CDJP) for a scheduled service along with a need to resolve a wobble with the vehicles steering. The dealership performed the service and identified the issue with the steering which required a new part be ordered. I was informed over the phone that part was ordered and Id need to return on a later date to have the repair completed once the part arrived. Before closing I returned to pick up my vehicle. Before I was allowed to leave with my vehicle, I was forced to pay full amount of the invoice, including the service cost, insurance deductible and the insurance covered cost. Again, the full repair is not yet completed. I reluctantly paid and was instructed to reach out to the extended warranty provider for reimbursement. In talking to the extended warranty insurer, they informed me that they typically do not provide payment until after a repair is complete and it is not normal to do so otherwise. They also informed me that there was an open invoice from CDJP service department for the repair. Meaning the service **** was still looking to get paid from the insurance company even after I paid in full. My concern now is that the service department has their money and I may never get the part or the repair completed. CDJP provided no time table in which the part would come in or when I could return. (Fortunately my extended warranty insurer Allstate is understanding our accommodating in this situation)I would recommend everyone think twice about considering Chrysler Dodge Jeep of Paramus for repairs or services. If you are outside the standard manufacturer warranty, I suggest going to a more conventional mechanic. I will be emailing Jeep corporate and leaving a negative yelp review.