Business ProfileforCriger Service Inc.

My son had an accident with my car 2011 **** explorer on January 21 2022. The air bag was deployed and the engine shut down. As a safety measure and the car had to be towed to crigers . The next day my son went there and they would only allow him a few things out of the truck( which is ridiculous its his property). They also didn't tell him the car started. I only had liability on the vehicle which they new when my son was there. Being that the accident was my son fault insurance does not cover tow and storage . So I made arrangements to have salvage company come get the vehicle and told them the car didn't start . After going back and forth with criger( they wanted me to pay them 300 and the title and they would take possession . I told them no. **** called back anout 15 minutes latert and stated he spoke with owner just bring title and we will call it even. My entire **** was 571. I met salvage company that afternoon on the 26th. As I stated the **** was 571 .I questioned the **** over the phone and when I got there. I was immediately met with attitude and defensiveness. I paid with my cc because they basically were holding my car as hostage . I went outside and asked where car was so I could clean out and they told me and flat bed (salvage) to wait on public street . Few minutes later they DROVE the car onto the Public street. Needless to say I was confused and ****** ..this car didn't need to sit at their lot for 4 days . When I got home I went over the **** . They charged a clean up ***$75 ( there was nothing to clean up from accident) a waiting ***($45). Mind you he came hooked car and left and admin *** ($50) . So I disputed the charge . I am in the process of investigation with crcard company as well. Criger called me and questioned why I was disputing. I told him why I was upset . The car was drivable and they never told me . I told them I would pay for tow adm *** but not the the 75 and 45 and storage *** $225 car didn't have to sit there . No was an