BBB Business Review

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This business is not BBB accredited.

CollisionMax Supercenter

Phone: (856) 792-0130 Fax: (856) 792-0139 6900 Westfield Ave, Pennsauken, NJ 08110 https://www.facebook.com/CollisionMaxSuperCenter View Additional Web Addresses


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Description

This company offers complete auto body repair and services. These include auto glass repair, windshield replacement, paintless dent removal, direct insurance billing, 24hr towing and rental coordination.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CollisionMax Supercenter include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CollisionMax Supercenter
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 21, 2006 Business started: 05/01/1989 in NJ Business incorporated 05/01/1989 in NJ
Type of Entity

Corporation

Business Management
Pat Beavers, CEO Mr. Rich Tornetta, Marketing Manager
Contact Information
Principal: Pat Beavers, CEO
Related Businesses
CollisionMax of Westmont CollisionMax Of Cinnaminson CollisionMax of Blackwood CollisionMax Of Sicklerville CollisionMax of Marlton CollisionMax of Glassboro
Business Category

Auto Body Repair & Painting Auto Paintless Dent Repair Auto Repair & Service - Airbags Towing - Automotive Auto Repair - Windshield, Glass Shops

Method(s) of Payment
Cash, AMEX, MasterCard, Visa, Discover, Check, Debit
Refund and Exchange Policy
CollisionMax offers a Worry-Free Nationwide Guarantee. If you are not completely pleased with the repairs performed bring this warranty or your original estimate to the CollisionMax Auto Body & Glass Repair Center where the repair was completed. Any claim under this Agreement must be made to CollisionMax upon the customer’s notice of any defect. The customer must allow CollisionMax to promptly inspect the vehicle in order for this guarantee to be valid.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.