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Haier America is the authorized distributor for the Haier brand of products in North America.
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A BBB Accredited Business since
BBB has determined that Haier America LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that <em>lowered</em> the rating for Haier America LLC include:
- Length of time business has taken to respond to complaint(s)
Factors that raised the rating for Haier America LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 582 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||408|
|Total Closed Complaints||582|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Adrain Micu, President Mr. Richard Cao, Chief Financial Officer Mr. Jim Swift, General Manager
Appliances - Major - Wholesale & Manufacturers Electronic Equipment & Supplies - Wholesale & Manufacturers Air Conditioning Contractors & Systems Refrigerators & Freezers - Dealers Other Major Household Appliance Manufacturing (NAICS: 335228)