BBB Business Review

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BBB Accredited Business since

Regional Veterinary Emergency and Specialty Center

Phone: (856) 728-1400 Fax: (856) 728-1811 4250 Route 42, Turnersville, NJ 08012 View Additional Email Addresses http://www.regionalvet.com


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Description

This business offers 24 Hour Emergency & specialty veterinary services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Regional Veterinary Emergency and Specialty Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Regional Veterinary Emergency and Specialty Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Regional Veterinary Emergency and Specialty Center
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 02, 2007 Business started: 04/20/2002 in NJ Business started locally: 01/01/1960 Business incorporated 01/01/2004 in NJ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Board of Veterinary Medical Examiners
PO Box 45020, Newark NJ 07101
Phone Number: 973-504-6500
The number is 29VI00492700.

State Board of Veterinary Medical Examiners
PO Box 45020, Newark NJ 07101
Phone Number: 973-504-6500
The number is 29VI00517100.

Type of Entity

Corporation

Business Management
Dr. Christopher Lindquist VMD, Owner Dr. William Griffin VMD, Owner Ms. Sandi Ryan, Office Manager
Contact Information
Customer Contact: Dr. William Griffin VMD, Owner
Principal: Dr. Christopher Lindquist VMD, Owner
Business Category

Animal Hospitals Animal Hospitals Veterinarians

Alternate Business Names
Black Horse Pike Animal Hospital
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.