BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Rockbridge Services, LLC d/b/a Rockbridge Designs, offers website design, online marketing, and hosting services for small businesses, professionals. The company specializes in website design, hosting and eCommerce website software for small business as well as small business consulting services.
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A BBB Accredited Business since
BBB has determined that Rockbridge Services, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Rockbridge Services, LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John DeBlase, Owner
Web Design Business Services - General Internet - Web Hosting Online Social Media/Networking Consultants - Social Media Business Promotions - General Business Forms & Systems Business Consultants Computer Business Services Search Engine Optimization Services Marketing Consultants Marketing - Home Based Business Marketing Programs & Services Internet Marketing Services Custom Computer Programming Services (NAICS: 541511)
Products & Services
Rockbridge Services, LLC sells the following brand(s): Amazon S3, Cloudflare, Google, Microsoft Exchange, WordPress
Rockbridge Services, LLC offers the following product(s): Consulting Services, Domain Name Registration, Domain Name Registration, Google SEO, Server Hosting Services, SSL Certificates, Website Design and Hosting, Website Hosting, WordPress Website Designs
Method(s) of PaymentCredit Card
Refund and Exchange Policy50% Refund of Set Up Fees is provided for any reason within the first 30 days of final payment. Domain name registration and set up fee deposit is non refundable. All service agreements are for one year whether paid for monthly or annually.
Alternate Business NamesRockbridge Consutling Rockbridge Designs Rockbridge Hosting
Rockbridge Services provides website desgining and website hosting services to small business, professionals and trades people within the U.S. and Central New Jersey. Design work is done via virtual desktop sharing with the client for all projects.
7 Peter Rafferty Dr
Trenton, NJ 08690 (609) 631-0609 (877) 631-0609 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (609) 631-0609(Phone)
Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Customer Reviews Summary