This business is not BBB accredited.
Vita Pure, Inc.
Phone: (877) 643-7225 Fax: (908) 245-1999 410 W 1st Ave, Roselle, NJ 07203
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This company provides vitamins and supplements.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Vita Pure, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Samir Bhatia, Marketing Manager Mr. Achyut Sahasra, President
Vitamins & Food Supplements Internet Shopping Food (Health) Supplement Stores (NAICS: 446191)
Alternate Business NamesVNH, LLC
THIS LOCATION IS NOT BBB ACCREDITED
410 W 1st Ave
Roselle, NJ 07203 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
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|Neutral Review||3 points per review|
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Read Complaint Details
Complaint: On August 13, 2013 I placed an order for T****** 100% whey protein fuel - chocolate surge (order #*********). The wrong flavor arrived and a replacement was sent, which was also the wrong flavor. They sent return labels and I returned both products. One was mailed Sept. 6, 2013, and the other was mailed October 24, 2013. Someone said they would be sending out the correct product but they never did. My credit card was charged $42.15 on August 27, 2013. I have left numerous phone messages but no one has returned my calls. No one will respond to my emails. I am due a credit of $42.15 since I have no product to show for this charge. The business address on my invoice is: **** *** ** ********* *** **********, NJ ***** The phone number is ###-###-#### Thanks for your help. **** *** ******
Desired Settlement: Credit my credit card for $42.15