This Business is not BBB accredited
Vita Pure, Inc.
Phone: (877) 643-7225 Fax: (908) 245-1999 410 W 1st Ave, Roselle, NJ 07203
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This company provides vitamins and supplements.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Vita Pure, Inc. include:
- 11 complaint(s) filed against business
- Failure to respond to 3 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Vita Pure, Inc. include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Samir Bhatia, Marketing Manager Mr. Achyut Sahasra, President
Vitamins & Food Supplements Internet Shopping
Alternate Business NamesVNH, LLC
THIS LOCATION IS NOT BBB ACCREDITED
410 W 1st Ave
Roselle, NJ 07203 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Read Complaint Details
Complaint: On August 13, 2013 I placed an order for T****** 100% whey protein fuel - chocolate surge (order #*********). The wrong flavor arrived and a replacement was sent, which was also the wrong flavor. They sent return labels and I returned both products. One was mailed Sept. 6, 2013, and the other was mailed October 24, 2013. Someone said they would be sending out the correct product but they never did. My credit card was charged $42.15 on August 27, 2013. I have left numerous phone messages but no one has returned my calls. No one will respond to my emails. I am due a credit of $42.15 since I have no product to show for this charge. The business address on my invoice is: **** *** ** ********* *** **********, NJ 07033 The phone number is ###-###-#### Thanks for your help. **** *** ******
Desired Settlement: Credit my credit card for $42.15
|5/7/2013||Problems with Product/Service|
|1/28/2013||Problems with Product/Service|
|1/21/2013||Problems with Product/Service|
|1/18/2013||Problems with Product/Service|
|1/8/2013||Problems with Product/Service|
|8/13/2012||Problems with Product/Service|