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Find a Location

Budd's Pool Company, Inc has 1 locations, listed below.

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    Business ProfileforBudd's Pool Company, Inc

    Pool Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers sales, service and installation of custom gunite and vinyl inground swimming pools and Bull Frog spas.

    Business Details

    Location of This Business
    950 Cooper St, Woodbury, NJ 08096-2573
    BBB File Opened:
    8/13/1988
    Years in Business:
    66
    Business Started:
    1/1/1958
    Business Incorporated:
    3/22/1965
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 13VH01149800 for this business, issued by NJ Division of Consumer Affairs

    These agencies may include:

    NJ Division of Consumer Affairs

    124 Halsey Street, 7th Floor, PO Box 45027

    Newark NJ 07102

    (973) 504-6200

    https://newjersey.mylicense.com/verification/

    BBB records show a license number of 13VH01149800 for this business, issued by NJ Division of Consumer Affairs

    These agencies may include:

    NJ Division of Consumer Affairs

    124 Halsey Street, 7th Floor, PO Box 45027

    Newark NJ 07102

    (973) 504-6200

    https://newjersey.mylicense.com/verification/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Budd’s Pools and Spas
    • Budd's Pool Co., Inc.
    Business Management
    • Mr. Randal Budd, President
    • Mr. Chris Volk, General Manager
    Contact Information

    Principal

    • Mr. Randal Budd, President

    Customer Contact

    • Mr. Randal Budd, President
    Additional Contact Information

    Fax Numbers

    • (856) 384-8834
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hired ****** Pool in 2018 to do a custom in-ground pool with waterfall build. Speed up to May 2022, and the entire perimeter and waterfall area is deteriorating. The coping and grout are literally flaking, chipping, seperating and entire coping pieces are falling out of the waterfall. ****** Pool has opened/closed and maintained my pool since it was built and this season when the cover was removed the technician brought it to my attention the issue with coping/ grout and said, this was not normal. Since I opened it on 5/16/22, I have called ****** numerous times and left several voicemails. If I do get the opportunity to speak with someone, I am told they are extremely "busy and backed up". Now, we are into July and still no one has scheduled to come out and ***** the situation. I want to know why after 4 years grout and coping is deteriorating, which is something you would expect to see 15-20yrs. Please help me to rectify this issue as I spent $83k on this build. I want ****** to make good on their shoddy workmanship and correct this before it becomes a hazard or the pool is deemed unsafe to use.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rose J

    1 star

    05/21/2022

    Horrible pool company they had my pool losing water for months cause they never put the plug in that goes in my skimmer box. They did everything wrong n nothing right. They left me with a broken anchor, liner coming off, plugs missing, losing water n a green pool. They charged me way too much n quoted me something different. They would not return my calls or help me they were rude!

    Local BBB

    BBB Serving New Jersey

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