BBB Accredited Business since

Hertz Furniture

Phone: (201) 529-2100 Fax: (201) 529-2800 95 Mckee Dr, Mahwah, NJ 07430

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers distributor of school and office furniture. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hertz Furniture meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hertz Furniture include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hertz Furniture
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 02, 2003 Business started: 01/01/1966 in NJ Business started locally: 01/01/1983 Business incorporated: 01/01/2001 in NJ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Saul Wagner, President Mr. Jonathan Yunger, Marketing
Contact Information
Principal: Mr. Saul Wagner, President
Customer Contact: Mr. Jonathan Yunger, Marketing
Business Category

School Furniture & Equipment Audio-Visual Equipment - Dealers Computers - Furniture Office Furniture & Equipment Church Furnishings Playground Equipment Furniture Stores (NAICS: 442110)

Alternate Business Names
Hertz Furniture Systems, LLC

Additional Locations

  • 95 Mckee Dr

    Mahwah, NJ 07430 (201) 529-2100


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/7/2014 Guarantee/Warranty Issues | Complaint Details Unavailable
1/13/2014 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: We purchased 123 church chairs from Hertz 15 years ago with their commitment to warranty the frames of the chairs for 25 years. The welding on the back bar has began cracking on many chairs over the last two years. We have been getting the run around since contacting them in March 2013

Desired Settlement: Replacement of broken frames

10/15/2012 Delivery Issues