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Find a Location

Johnson & Johnson has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Johnson & Johnson

      One Johnson & Johnson Plaza New Brunswick, NJ 08933-0001

    • Johnson & Johnson

      199 Grandview Rd Skillman, NJ 08558-1311

    Business ProfileforJohnson & Johnson

    Health and Wellness
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Alert:
    The official source for job postings and careers at Johnson & Johnson is the company website at http://www.careers.jnj.com/ . 

    Additional business information

    Additional Info:
    The official source for job postings and careers at Johnson & Johnson is the company website at http://www.careers.jnj.com/
    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Texas Attorney General Civil Medicaid Fraud Lawsuit

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

    On September 4, 2019, Texas Attorney General Ken Paxton announced that his office filed a civil Medicaid fraud lawsuit against pharmaceutical manufacturer Johnson & Johnson, and its subsidiary Janssen Pharmaceuticals, Inc., for misrepresentations made to the Texas Medicaid program about their opioid drug, Duragesic.

     The State alleges the companies directed their sales representatives to deliver false and misleading messages about their fentanyl opioid drug to doctors in Texas, including Medicaid doctors. Sales representatives told doctors Duragesic had fewer side effects, worked better, and posed less risk of addiction than other opioids, despite FDA reprimands that the claims were false and misleading. As a result of these alleged misrepresentations, Johnson & Johnson obtained the benefit of taxpayer-funded Texas Medicaid reimbursement for Duragesic.

    The matter is pending.

    See all additional business information

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    44 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers personal product manufacturing.

    Business Details

    This is a multi-location business.

    Find a Location

    Johnson & Johnson has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Johnson & Johnson

        One Johnson & Johnson Plaza New Brunswick, NJ 08933-0001

      • Johnson & Johnson

        199 Grandview Rd Skillman, NJ 08558-1311

      Headquarters
      One Johnson & Johnson Plaza, New Brunswick, NJ 08933-0001
      BBB File Opened:
      3/9/1990
      Years in Business:
      138
      Business Started:
      1/1/1886
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rogaine
      • Neutrogena
      • Clear & Clean Advantage
      Business Management
      • Consumer Care Center
      Contact Information

      Principal

      • Consumer Care Center

      Customer Contact

      • Consumer Care Center
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      44 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/28/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      As a new parent, I recently purchased a bottle of infant Tylenol because I thought it was specifically for infants. I paid 10.64 for 2 fluid ounces. When I looked at the “children’s Tylenol” it’s the same exact dosage of 160mg/5mL except the children’s Tylenol cost 7.68 for 4 fluid ounces. This is a complete marketing scam by Johnson and Johnson to get new parents to spend more money.

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ed K

      1 star

      09/17/2023

      I ordered an implant lens based on their advertisement that I would not need glasses. They even had a QRCode showing how you would see after the surgery. My surgery went perfect but my close up vision is nothing like how they advertised. I contacted the company and they told me to submit information regarding this case. After providing this company with comprehensive documentation I was told they will get back to me. The company has refused to get back to me. I believe they realize that their advertising for this lens is a misrepresentation of what it is capable of doing. This cost me $3000.00 dollars. I believe there are even misleading ******** because normally ******** pays for lenses as long as it doesn’t completely correct your vision. ******** won’t cover this lens because Johnson and Johnson advertises this lens as a special lens that will not require needing reading glasses. My close up vision is documented as 20/40 which is not what it’s supposed to be after using this lens. I am requesting a full refund but I have not heard back from them. I believe other people must have had similar experiences. I am considering doing further research and find other people that have experienced the same problem.

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

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