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Find a Location

Carol Wright Gifts has 1 locations, listed below.

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    Business ProfileforCarol Wright Gifts

    Catalog Shopping

    Current Alerts For This Business

    Alert:
    On 06/16/2023 Carol Wright Gifts was purchased by Colony Brands, headquartered in Monroe, WI. Colony Brands acquired 12 brands from AmeriMark Holdings including Dr. Leonard's and Harriet Carter.  Better Business Bureau in Milwaukee, WI maintains a profile for Colony Brands at https://www.bbb.org/us/wi/monroe/profile/catalog-shopping/colony-brands-inc-0694-22000113

    Additional business information

    Additional Info:
    On 04/11/2023, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 23-10442. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court District of Delaware 824 Market Street North 3rd Floor Wilmington DE 19801 for resubmission to that court. The case number should be entered on the form.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 50 Customer Reviews

    Customer Complaints

    194 complaints closed in last 3 years

    47 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    100 Nixon Ln, Edison, NJ 08837-3804
    BBB File Opened:
    1/5/2000
    Years in Business:
    45
    Business Started:
    3/1/1979
    Business Started Locally:
    1/5/2000
    Business Incorporated:
    10/31/1999
    Type of Entity:
    Corporation
    Business Management
    • Ms. Erica Tellez
    Contact Information

    Principal

    • Ms. Erica Tellez

    Customer Contact

    • Ms. Erica Tellez

    Customer Complaints

    194 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    my bank statement says I paid ***** back on May 5th of 2023 for my order with Carol Wright. When I received my order there was a partial backorder, so I waited .okay. .. 3 MONTHS now, so I called them after I saw my contacting them ONLINE did no good. I was told that the 'backorder' (in disguise) actually amounted to a cancellation/discontinued and that my account was 'adjusted'', but they couldn't give me a date when that was done ! it was up to me to track it down in my bank account. I DID that and did not see any refund or adjustment made. Was going to call back but every person I spoke with before didn't seem to have a clue about...anything! and I was too frustrated being transferred back and forth 5 times

    Customer Reviews

    50 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    GLORIA B

    1 star

    12/04/2023

    I've been a Carol Wright/********************** for decades. Today in our post-covid atmosphere I find that both companies are now TEMU. Shocking. Looks like one of these days there will be only "one" company left. If it gets to that point they'll price many of us right out of the market. TEMU?Bring back Exxon, Gold Circle, and Big Bear stores (or their equivalents.) Searching around to find multiple (old-fashioned) brands I grew ** with exists in name only. ***** ******* is another fine example of what I call "The Great Sell-Out!" Same name? Yes. Same quality and dependability?Not what it used to be back in Grandma's day. Note: Greed is contagious.

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