BBB Accredited Business since
Phone: (800) 676-0286 Fax: (732) 836-0821 PO Box 1026, Pt Pleasant B, NJ 08742
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A BBB Accredited Business since
BBB has determined that Bust The Move meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Bust The Move include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Joan Quintus, President
Mail Order & Catalog Shopping Mail-Order Houses (NAICS: 454113)
Products & Services
Bust The Move sells the following brand(s): Andis, Armitron, Augusta, Blue Knight Greeting Cards, Braun, Bumble Bee, Campbells, Casio, Chef Boyardee, Coby, Fila, Gildan, Goya, Hanes, Jack Link's, Jerzees, Koss, Panasonic, Pepperidge Farm, Philips Norelco, Rubbermaid, Second Nature Greeting Cards, Sentry, Skechers, Timex, Viking, Wigwam
Bust The Move offers the following product(s): Balloons, Blankets, Books, Boots, Electronics, Food, Gift items, Greeting Cards, Outerwear, Personal Care, Sheets, Shorts, Sneakers, Socks, Sport Shirts, Sunglasses, Sweaters, Sweatpants, Sweatshirts, Tank tops, Tee shirts, Towels, Underwear, Watches
Method(s) of PaymentVisa, Mastercard, American Express and Discover
Money orders, personal checks
Alternate Business NamesBTM Bust The Move of New York Inc.
PO Box 1026
Pt Pleasant B, NJ 08742 (800) 676-0286
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Types of Complaints Handled by BBB
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BBB Complaint Process
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
|6/20/2016||Delivery Issues | Complaint Details Unavailable|
|1/5/2016||Problems with Product/Service | Complaint Details Unavailable|
|12/22/2015||Problems with Product/Service|
|12/18/2015||Problems with Product/Service|
|8/15/2014||Problems with Product/Service | Complaint Details Unavailable|
|7/22/2014||Problems with Product/Service|
|11/23/2013||Problems with Product/Service | Complaint Details Unavailable|