BBB Accredited Business since

Bust The Move

Phone: (800) 676-0286 Fax: (732) 836-0821 PO Box 1026, Pt Pleasant B, NJ 08742

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bust The Move meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Bust The Move include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bust The Move
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 17, 2003 Business started: 01/01/1993 in NY Business started locally: 01/01/2001 Business incorporated 03/01/1993 in NY
Type of Entity


Business Management
Ms. Joan Quintus, President
Contact Information
Principal: Ms. Joan Quintus, President
Business Category

Mail Order & Catalog Shopping Mail-Order Houses (NAICS: 454113)

Products & Services

Bust The Move sells the following brand(s): Andis, Armitron, Augusta, Blue Knight Greeting Cards, Braun, Bumble Bee, Campbells, Casio, Chef Boyardee, Coby, Fila, Gildan, Goya, Hanes, Jack Link's, Jerzees, Koss, Panasonic, Pepperidge Farm, Philips Norelco, Rubbermaid, Second Nature Greeting Cards, Sentry, Skechers, Timex, Viking, Wigwam

Bust The Move offers the following product(s): Balloons, Blankets, Books, Boots, Electronics, Food, Gift items, Greeting Cards, Outerwear, Personal Care, Sheets, Shorts, Sneakers, Socks, Sport Shirts, Sunglasses, Sweaters, Sweatpants, Sweatshirts, Tank tops, Tee shirts, Towels, Underwear, Watches

Method(s) of Payment
Visa, Mastercard, American Express and Discover
Money orders, personal checks
Alternate Business Names
BTM Bust The Move of New York Inc.

Additional Locations

  • PO Box 1026

    Pt Pleasant B, NJ 08742 (800) 676-0286


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/20/2016 Delivery Issues | Complaint Details Unavailable
1/5/2016 Problems with Product/Service | Complaint Details Unavailable
12/22/2015 Problems with Product/Service
12/18/2015 Problems with Product/Service
8/4/2015 Delivery Issues
10/21/2014 Delivery Issues
8/15/2014 Problems with Product/Service | Complaint Details Unavailable
7/22/2014 Problems with Product/Service
11/23/2013 Problems with Product/Service | Complaint Details Unavailable

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Bust The Move
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)