Business ProfileforEcosystems Irrigation LLC

On 10/17/22 I tried scheduling an appointment to shut my sprinklers down. The employee on the phone stated I need to provide my charge card information to make the appointment even though I am and can pay by check. When I inquired as to why that was needed I was advised the will not use it but need it for their software to be able to make an appointment. This happen the previous year and then I received a call back with an apology and they scheduled the appointment. This year they refused. Keep in mind I have been a good paying customer for 6 years who has referred 6 neighbors all on my block that now use there services. Being in law enforcement I cant stress how horrible this practice is and cant believe in the day and age of fraud they should require this info nearly to schedule an appointment. To go further they confirmed an appointment that they where coming on the 9th of Nov. with a text and email confirmation. Today I see Ecosystems at my neighbors house I figure I would save them time and money and see if their employee could shut mine down today and save them an extra trip. This is when I called I was informed o we canceled your appointment since you would not give your card information. I asked where my confirmation email and text where for that well guess what there were none. Needles to say they lost a customer. This practice should also be investigated and has also been reported to the *************************