BBB Business Review

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BBB Accredited Business since

Bambi Baby Store

Phone: (201) 867-7634 Fax: (877) 212-7651 View Additional Phone Numbers 5411 Bergenline Ave, West New York, NJ 07093 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Bambi Baby is a family
owned and operated baby furniture store located in New Jersey that has been
helping mothers and parents-to-be since 1976. They ship nationwide and also
have two stores in West New York and Hoboken.

If you find it cheaper somewhere else, just tell them
and they'll match the price. Online, on the phone, or in the store, Bambi Baby
wants to make your shopping experience simple and easy. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bambi Baby Store meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Bambi Baby Store include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bambi Baby Store
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 16, 2004 Business started: 01/01/1976 in NJ Business started locally: 01/01/1976 Business incorporated 01/01/1976 in NJ
Business Management
Mr. Enelio Ortega, Owner
Contact Information
Principal: Mr. Enelio Ortega, Owner
Business Category

Furniture - Childrens Baby Accessories & Services Baby Carriages & Strollers Baby Car Seats, Carriages & Strollers

Products & Services

Bambi Baby Store sells the following brand(s): Baby Jogger, BOB, Britax, Bugaboo, Dolce Babi, Fisher Price, Mamas & Papas, Maxi Cosi, Pali, Peg Perego, Romina, Simmons, Ti Amo, Westwood Designs

Method(s) of Payment
Credit  Cards, Cash, Paypal, Amazon Payments.
Alternate Business Names
Caren, Inc. El Bambi

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.