BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Greater Living Foods, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Greater Living Foods, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Dennis B Giovacco, Owner Mr. Alex Fadil, Owner
Food Plans Frozen Foods - Retail Delivery Service
Alternate Business NamesOrganic Lifestyle Foods
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BBB Reporting Policy
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Additional Phone Numbers
- (908) 258-7110(Phone)
- (908) 258-7225 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: Greater Living Foods is 100% unethical. My sales person **** was very nice and is NOT the problem. **** came to my house went over the various food plans, after selecting the closet plan I signed the contract sometime in March and gave 300 on my master card. A few weeks later I got a call from **** stating that he presented me with a contract that was incorrect, due to the distance he asked if it was OK for me to resign a new contact via the mail. I signed a cancellation of services when the contract arrived because of the back and fourth. on 6/3/2014 I get a call from "dispatch saying that they need for me to be home to take delivery of food I am under the assumption it is the 300 worth of food that my credit card was charged for. I was nt able to make it home and dispatch said that I could get a neighbor to take delivery of the food. I did exactly that. on 6/10 I got another call form Greater Living stating that the bank rejected my NEW contact because the name signed did not match mine. At that point I was furious. I stated to them why would the name be mine I didn't sign it and why would you have my neighbor sign a contact. Greater Living apologized and said it was the drivers fault and he should have told my neighbor that he was signing a contract and delivery for food. At that moment I expressed to Greater Living that had the bank NOT have rejected the contract you would have put through a contact that was NOT signed by me. The apologized again and offered me additional food. I declined and said that I do not wish to do business with them and stated they come and pick up their food. They refused and said to me that I should mull it over and give them a call. 06/13 I call greater living foods and say I do not wish to do business with them bc I don't feel comfortable. ****** in administration was beyond rude and said that she was going to have the bank charge me when I insisted they pick up the merchandise,
Desired Settlement: Iwould like for them to pick up their merchandise. I want no dealings with this company. If I find out that put a contact that was nit signed by my into the bank I will be contacting my attorney.
Unfortunately this complaint is valid. This order was quite
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