BBB Business Review

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BBB Accredited Business since

Jimmy Jazz

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Phone: (877) 307-5299 Fax: (201) 210-5639 View Additional Phone Numbers 80 Enterprise Ave S, Secaucus, NJ 07094 http://www.JimmyJazz.com View Additional Web Addresses


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Description

This business offers footwear, apparel and accessories retailer.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jimmy Jazz meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Jimmy Jazz include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 70 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

70 complaints closed with BBB in last 3 years | 29 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 6
Delivery Issues 9
Guarantee/Warranty Issues 0
Problems with Product/Service 50
Total Closed Complaints 70

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jimmy Jazz
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 09, 2010 Business started: 05/16/2008 in NY Business incorporated 05/16/2008 in NY
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Umair Khawaja, Ecommerce Manager Mr. Jimmy Khezrie, President
Contact Information
Customer Contact: Ms. Dina Araoz, Fraud Protection Specialist
Principal: Mr. Umair Khawaja, Ecommerce Manager
Principal: Mr. Jimmy Khezrie, President
Business Category

Clothing - Retail Mens Clothing & Furnishings - Wholesale & Manufacturers Boys Clothing & Furnishings - Retail Men's and Boys' Clothing and Furnishings Merchant Wholesalers (NAICS: 424320)

Alternate Business Names
E & J Lawrence Corp. dba Jimmy Jazz Jimmy Jazz E-Commerce (Online Sales) JimmyJazz.com Man Alive ManAlive.com
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.