BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The company offers auto sales and service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Matt Blatt Auto Sales meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Matt Blatt Auto Sales include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Matt Blatt Auto Sales
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 04, 1996 Business started: 01/01/1986 Business started locally: 01/01/1986
Business Management
Mr. Roy Greenblatt, President
Contact Information
Principal: Mr. Roy Greenblatt, President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Services Auto Dealers - Hybrid Vehicles

Alternate Business Names
Matt Blatt Atlantic City Suzuki Matt Blatt Egg Harbor Township Suzuki Matt Blatt Egg Harbor Twp. Matt Blatt EHT Suzuki

Additional Locations

  • 501 Delsea Dr N

    Glassboro, NJ 08028 (856) 881-0444 (609) 484-8326 (856) 696-4554

  • 6211 Black Horse Pike

    Egg Harbor Township, NJ 08234

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

5/4/2015 Problems with Product/Service
12/16/2014 Problems with Product/Service
8/24/2014 Advertising/Sales Issues | Read Complaint Details
X

Additional Notes

Complaint: I went to buy an affordable used vehicle because of their advertising. I informed them that I had a chapter 13 with ******** ****** and they first said they could work with me as the advertising suggests? After a couple of day's, they got in touch with me and said that they could work a deal? Well that deal was $319.00 thru Chase. They completely sidestepped the chapter 13 and now I can barely pay a couple of bills because it is not a good deal. I feel lied to and betrayed as a veteran who is having a pretty tough time.

Desired Settlement: I just want to pay an affordable price as advertised to help me work on my credit. Not get taken to the bank and have more problems as I now do?

Business Response: I have tried to contact Mr. ****** several times by phone and left a message. Then I emailed him asking him to contact me, so that we could discuss how we might be of assistance to him. Please advise me on what I should to to further reach out to this customer. 

8/27/2013 Problems with Product/Service | Complaint Details Unavailable
8/1/2012 Problems with Product/Service