BBB Business Review

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BBB Accredited Business since

On Campus Marketing LLC

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Phone: (609) 771-0005 Fax: (609) 530-1639 3 Graphics Dr, Ewing, NJ 08628 View Additional Web Addresses

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This company offers bed linens, diploma frames, care packages,  and PC backup service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that On Campus Marketing LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

80 complaints closed with BBB in last 3 years | 27 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 7
Delivery Issues 22
Guarantee/Warranty Issues 0
Problems with Product/Service 44
Total Closed Complaints 80

Customer Reviews Summary Read customer reviews

22 Customer Reviews on On Campus Marketing LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 20
Total Customer Reviews 22

Additional Information

BBB file opened: June 06, 2005 Business started: 03/01/1981 Business started locally: 03/01/1981 Business incorporated 05/28/2003 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Andrew McDade, President Mr. Joshua Baer, Office Manager Mr. Rodger Jacobson, CFO Mr. Steve Matejka, COO
Contact Information
Customer Contact: Mr. Joshua Baer, Office Manager
Principal: Mr. Andrew McDade, President
Business Category

Advertising - Direct Mail Direct Mail Advertising (NAICS: 541860)

Alternate Business Names
Campus Backup Service Program Campus Linens Care Packages LLC Collegiate Carpets LLC DiplomaDisplay OCM Residence Hall Carpets Residence Hall Linens

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.