BBB Reminds Donors to Be Careful in Wake of 9/11 Anniversary

September 12, 2012
Tuesday’s anniversary of the September 11th terrorist attacks is sure to evoke memories, emotion and, for some, philanthropy. The Better Business Bureau (BBB) wants to remind people that scammers may take advantage of the anniversary, and that donors should carefully research a charity before they give.

Investigators found that many 9/11 charities “failed miserably” in serving victims, their families and their memories, yet continue to collect donations. “Unfortunately, there are good charities and bad charities, and some that call themselves charities that are flat-out scams,” said Jim Hegarty, BBB president/CEO. “We want people to give with their heart, but use their heads.”

The BBB has seen an increase this past week in requests for BBB reviews of charities that claim to help 9/11 causes. The BBB’s Wise Giving Alliance reviews charities, much like a BBB Business Review, and lets donors know whether or not the charity meets the 20 standards for charitable accountability. 

Before giving to a charity, the BBB warns consumers to:

•Ask questions about why the charity still needs to collect 9/11 related money. What ongoing purposes are they serving that flow from the events of 9/11? You can request written details from the charity about what it does with the donations. 

•Check out the charity before donating at

•Always donate using a check. Requests for cash-only, wire transfer or donations picked up by a courier should be seen as a red flag.

•Don’t give over the phone or by clicking on a link inside an emailed solicitation. Either donate to the organization in person, by mail only sending to a verified and trusted address or on the charity’s secure and trusted Website.

•Beware of charities that use names or similar sounding names of well-known organizations. Scammers will try to confuse you by using names of trusted organizations.

•Refuse high-pressure appeals. If the organization is legitimate, it can wait for your donation until after you’ve had a chance to full research it. 

• Check with the IRS at to verify the organization’s tax exempt status, and make sure the organization has all proper registration and licensing. 

In Nebraska, charities must be regulated through the state’s Department of Regulation & Licensing and the Nebraska Attorney General’s office.

For more information or further inquiries about a charity or business, please visit or 800-649-6814.