Buying on the secondary market can be useful for non-season ticket holders, occasional fans, or those making a last-minute decision to head to the arena. But how can fans make sure the tickets they buy for the current NFL season and the 2013 World Series are legitimate?
BBB and the National Association of Ticket Brokers (NATB) offer the following tips for safe ticket purchases:
Check out the seller/broker. Look them up on bbb.org and check to see if they are a member of the NATB. NATB members offer a 200% guarantee on tickets that don’t arrive in time for a game, concert or show.
Know the difference between a ticket broker (legitimate and accredited reseller) and a ticket scalper (unregulated and unlicensed ticket seller).
Check the ticket broker’s refund policy. Only buy from a ticket reseller that provides clear details about the terms of the transaction.
Always use a credit card so you have some recourse; do not use cash.
Check the seats out ahead of time. Always ask for section, row and seat number to avoid obstructed view seats or seats that do not exist. Also, feel free to ask questions to make certain you get all the answers you need to feel comfortable with your ticket purchase.
If you believe you have purchased a counterfeit ticket, immediately report it to the NATB’s hotline at 630-510-4594 and file a complaint with BBB at bbb.org.