BBB Accredited Business since 07/10/1995
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A BBB Accredited Business since 07/10/1995
BBB has determined that Pella Windows & Doors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Pella Windows & Doors' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Pella Windows & Doors
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Business ManagementPrincipal: Mr. Greg Boulay (President)Mr. Steve Noel (Vice President)Mr. John Noel (General Manager)
Windows - Installation & Service, Windows - Egress, Windows - Vinyl, Windows - Wood, Windows, Storm Windows & Doors, Doors - Vinyl, Doors - French, Doors - Installation, Doors - Patio, Doors
Products & Services
This company offers the sale and installation of Pella windows and doors.