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Business ProfileforEden Tree Pros
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
- Location of This Business
- 13548 S 220th St STE 2, Gretna, NE 68028-4953
- BBB File Opened:
- 10/20/1999
- Years in Business:
- 27
- Business Started:
- 1/1/1997
- Business Incorporated:
- 2/19/1998
- Accredited Since:
- 3/7/2000
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Eden Tree & Landscape, Inc.
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Business Management
- Mr. John Hovendick, President
- Ms. Angela Toelle, Office Manager
- Mr. Andy Samland, Commercial Sales
- Mr. Jace Howell, Marketing Coordinator
- Contact Information
Principal
- Mr. John Hovendick, President
Customer Contact
- Mr. John Hovendick, President
- Ms. Angela Toelle, Office Manager
- Mr. Andy Samland, Commercial Sales
- Mr. Jace Howell, Marketing Coordinator
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Marcy K
02/08/2022
Eden Tree Pros Response
02/09/2022
I am so sorry there was some confusion on your service plan agreement. For that I am sorry and will be glad to forgive the past due unpaid balance. If one of our arborists (1) did not explain AND (2) show you ON the proposal AND (3) the invoice that we ONLY do this type of treatment with 2 applications that is our error You appear to have called us from Google to solve a pest issue and we as Professional Arborists did that w/ a proper diagnosis and prescribed treatment plan that needs to be followed for success. I am sorry you did not like the diagnosis or the treatment plan (2 applications) or the cost but I understand your concern and will remove your balance due from the Collections Agency. We do appreciate the feedback we have received here and will use this information to continue to improve our service and communication to future customers.
Eden Tree Pros Customer Care Team
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