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Find a Location

Island Towing and Recovery has 1 locations, listed below.

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    Business ProfileforIsland Towing and Recovery

    Towing Company

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides automotive services including jump starts, lockouts and 24 hour towing.

    Business Details

    Location of This Business
    5018 S Elk Dr, Grand Island, NE 68803-9649
    BBB File Opened:
    12/18/2003
    Years in Business:
    43
    Business Started:
    1/1/1981
    Date of New Ownership:
    10/1/2005
    Business Incorporated:
    12/16/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • JPK & CMA Enterprises, Inc.
    Contact Information

    Principal

    • Ms. Chloe Aguilar, Owner

    Customer Contact

    • Ms. Chloe Aguilar, Owner
    • Mr. Matthew Ortega, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I am the POA for my Brother. He is unable to get his vehicle at this time, so I went to his home to get the vehicle in ****************. When I arrived at his home, I was informed that his boyfriend drove it to work. He works for his family's towing business. When I asked for the vehicle from the towing company, I was informed that I can not have the vehicle as there is still money owed on it. Mind you, this is only after it had be driven there by my brother's boyfriend for work, NOT to be impounded. This was in August. I have since been trying to resolve the matter through text messages. Then, on October 12, I received a certified letter stating that they TOWED the car (less than 100 ft??) and we are being charged daily. However the date of tow was 2-14-2022 and my brother bought said car in March of 2022. So at this point there are some very not professional tactics being used. We are being threatened, we are being bullied and they are trying to charge us for things that are not even our bill. At this point, they can have the car back and resell it if that is what they so desire. We just do not want to be contacted by them again and have the bogus bills dropped.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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