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In Nebraska, South Dakota, The Kansas Plains and Southwest Iowa

BBB Business Review

BBB Accredited Business since 12/01/2008


Find a Location

(402) 537-4400View Additional Phone Numbers9140 W Dodge Rd #100, OmahaNE 68114-3333 Send email to AOS

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BBB Accreditation

A BBB Accredited Business since 12/01/2008

BBB has determined that AOS meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised AOS' rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Telephone Equipment & Systems Dealers, Telephone Equipment & Systems Wholesale & Manufacturing, Storage - Data, Internet-Cyber Security Services, Computers - Networks, Computers - Disaster Recovery, Telecommunication Design, Telecommunication Equipment & Systems Dealers, Telecommunication Software/Management Services

Additional Information

BBB file opened: 12/19/2005Business started: 01/01/1992Business started locally: 08/01/2005
Type of Entity


Incorporated: September 1992, KS

Contact Information
Principal: Ms. Kim Hassenkamp (Office Manager)
Business Category

Telephone Equipment & Systems Dealers, Telephone Equipment & Systems Wholesale & Manufacturing, Storage - Data, Internet-Cyber Security Services, Computers - Networks, Computers - Disaster Recovery, Telecommunication Design, Telecommunication Equipment & Systems Dealers, Telecommunication Software/Management Services

Products & Services

This is a technology solutions company specializing in commercial information technology, equipment, software and services. They provide computer network design, support for local area and wide area networks and Internet protocol telephony installation. They also offer managed data storage and backup and system recovery services. In addition, they provide network security assessment services, including vulnerability scanning, penetration testing, awareness training and incident recovery.

Alternate Business Names
Alexander Open Systems, Inc., AOSNC, LLC
Industry Tips
Has Your Computer Modem Been Hijacked?
Phone Leasing
Safe & Sound: Securing Your Home
Security Tips to Protect Laptops, PDAs and Cell Phones

Map & Directions

Map & Directions

Address for AOS

9140 W Dodge Rd #100

Omaha, NE 68114-3333

To | From


3 Locations

  • 210 Gateway Mall # 490 

    Lincoln, NE 68505-2480(402) 464-2675

  • 9140 W Dodge Rd #100 

    Omaha, NE 68114-3333(402) 537-4400

  • 401 E 8th St # 305 

    Sioux Falls, SD 57103-7032(605) 782-0700

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Nebraska, South Dakota, TheKansas Plains and Southwest Iowa. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*AOS is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (402) 537-4409
  • (800) 473-1110

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on August 1, 2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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